Shipping policy
At False Profits, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy to understand how we handle shipping and delivery.
1. Order Processing
• Orders are processed depending on the product.
• We process orders Monday through Friday (excluding holidays).
• You will receive an order confirmation email once your order is received and another email with tracking information once your order ships.
2. Shipping Rates
• Domestic Shipping (US): We offer free shipping for all U.S. orders, no minimum purchase required.
• International Shipping: Shipping rates for international orders vary based on the destination. Additional customs fees, taxes, or duties may apply, and these are the responsibility of the customer.
3. Shipping Methods
• We ship via UPS for all domestic and international orders.
• You can choose from different shipping options at checkout, including standard and expedited shipping, depending on your location.
• Delivery times may vary depending on the shipping option selected and your location.
4. Shipping Time
• Domestic Shipping: Free shipping for U.S. orders typically takes 5-7 business days from the day the order is shipped, depending on your location and the shipping method chosen.
• International Shipping: Delivery times for international orders typically range from 10-14 business days but may take longer depending on the destination country and customs processing.
5. Order Tracking
• Once your order has shipped, you will receive an email with tracking information. Please use this to track your order’s progress.
• If you haven’t received your tracking number or shipping confirmation, check your spam folder or contact us at falseprofitsbrand@gmail.com.
6. Shipping Delays
• We are not responsible for any delays caused by the carrier, weather conditions, or customs processing.
• If your package is delayed, please contact UPS directly for further assistance.
7. Lost or Damaged Packages
• Lost Packages: If your package is lost in transit, please contact us within 7 days of the expected delivery date. We will work with UPS to resolve the issue.
• Damaged Packages: If your order arrives damaged, please contact us immediately at falseprofitsbrand@gmail.com with photos of the damage. We will provide assistance, including replacement or refund options if applicable.
8. Address Errors
• Please double-check the shipping address you provide at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
• If you notice an error after placing your order, contact us as soon as possible at falseprofitsbrand@gmail.com. We may be able to update your shipping information before your order ships.
9. Contact Us
If you have any questions about shipping or need further assistance, feel free to reach out to us at falseprofitsbrand@gmail.com.